Thank you for choosing HUSK as your healthy living benefits provider. We are eager and pleased to serve you with a convenient, flexible program. Please be aware of the following rules and guidelines (effective 6/01/08). Note that these rules and guidelines supersede any previous versions that have been published or printed earlier. Please read carefully and bookmark this page, as rules are subject to change.
By enrolling into HUSK, you have represented and warranted that (A) you are eligible to participate through your employer or group association (or that of your eligible family member); (B) you are at least 18 years of age; and (C) eligible family members who participate in HUSK are your spouse/domestic partner, or your dependent children under the age of 23 who are living at home and/or in school. Participation in HUSK is for new club members only. Membership to a club of which you are currently a member may not available. To activate your membership at the club, A PHOTO ID AND PROOF OF ELIGIBILITY MAY BE REQUIRED.
By enrolling into HUSK, you agree to accept and follow the posted and written rules and regulations of each HUSK Network Club you utilize. It is expressly agreed that the use of Club facilities, participation in Club-sponsored activities or events and transportation provided by the Club shall be undertaken by you or your guest at your sole risk, and HUSK, its affiliates, subsidiaries, officers, directors, employees, agents, consultants, information providers or suppliers, your Employer/Organization and the Club shall not be responsible or liable for any injuries or damages whatsoever, including those arising from negligence. HUSK, your Employer/Organization and the Club shall not be responsible or liable to you or your guest for articles damaged, lost or stolen in or about the Club, or in lockers, or for the loss of any property including, but not limited to, automobiles and contents thereof. You hereby release and forever waive any claims you may have against HUSK, its affiliates, subsidiaries, officers, directors, employees, agents, consultants, information providers or suppliers, your Employer/Organization and the Club for losses or damages you sustain in your participation in the HUSK Program. You are liable to the Club for any damage you or your guests cause to the Club’s equipment or facilities.
You agree that your customer information, including but not limited to your name, eligibility information, eligibility identifier (if any), valid mailing address, valid telephone number, email address, date of birth, gender, information about your membership type, information about your membership usage, and any other information used to deliver or monitor the services and products which you are receiving, may be accessed by HUSK, entities for whom it is acting as an agent (such as your employer, your insurer, or the group by which you claim eligibility) and/or entities acting as HUSK’s agent (such as clubs or other fulfillment agents). Customer information is retained indefinitely, unless removal is requested by the user and no ongoing business relationship occurs (such as a past due balance, outstanding orders, etc.) Privacy disputes may be registered in the following ways: via email: privacy@huskwellness.com or via postal mail: HUSK, Attn: Privacy, 230 Sugartown Road Suite #220 Wayne, PA 19087.
Club to club and member to member transfers are available at many clubs. You may be able to transfer your membership to another Club within the HUSK Network by contacting HUSK. If you have a Commit or LifeStyle Membership and for some reason are unable to fulfill the initial commitment period, you may be able to transfer your membership to another HUSK eligible individual. A $15.00 transfer fee is assessed for each transfer request. All transfers are effective by noon on the first of each month. If you wish to transfer your membership mid-month, a prorated amount for the new fitness center will be charged. You may call to request a transfer at 800-294-1500
The freeze option is available with a Commit or Lifestyle membership at many fitness centers. If you have a Commit or Lifestyle Membership you may freeze your membership for up to 2 months, by giving HUSK prior Notice. Notice must be received by the 18th of the month in order for your membership dues to be frozen at the end of that month. If a freeze request is received after the 18th of the month, the freeze will be effective at the end of the next month. You will be assessed a $15 freeze-processing fee for every freeze request. If your freeze occurs during the initial term of your agreement (the commitment period), the period of the freeze will not count toward the fulfillment of your minimum initial term commitment. Rather, the initial term will be extended by the period of any freeze.
You may cancel this contract without any penalty or further obligation by giving HUSK Notice of and cancellation within three (3) days from this date. HUSK will refund all monies paid pursuant to such contract within fifteen business days of receipt of such notice of cancellation.
Non-Commit memberships may be cancelled by submitting a cancellation request 30 days prior to the next electronic billing date. Late requests for cancellation will be processed and applied at the end of the following month.
Commit and Lifestyle Memberships may be cancelled during their commitment period only due to (A) relocation of your physical residence beyond a 10-mile radius of the club or another comparable HUSK network fitness club willing to accept your original contract; or (B) a physician advising that you abstain from exercise at a fitness club for a period in excess of two months; or (C) death. Prior Notice and all supporting documentation must be received by HUSK by the 18th of the month for cancellation to be effective at the end of that month. Backdated supporting documentation does not obligate HUSK to refund past payments. If a cancellation request is received after the 18th of the month, the cancellation will be effective at the end of the next month. Cancellation for any reason other than those stipulated herein permits HUSK to continue collecting monthly payments for the duration of your commitment period.
At the end of their commitment term, all Commit and Lifestyle Memberships become Non-Commit Memberships and may be cancelled in accordance with the provisions for cancelling Non-Commit Memberships.
A contractual agreement has been reached between you and HUSK. Therefore, you have authorized your bank to make payments by the method indicated via Electronic Funds Transfer (EFT). All billing is processed electronically. Any balance due on your account from prior periods will be billed to you on the next regularly scheduled billing date. You are responsible for providing HUSK with prior Notice of all EFT changes.
A fifteen dollar ($15.00) return-processing fee will be charged to your account when a check or an EFT Billing is returned from a bank account or when a credit card is denied (i.e. insufficient funds, changed or closed account, over limit, etc.). If a return does occur, HUSK can suspend or cancel this membership. You would then remain liable to HUSK for full dues plus any return fees. After two consecutive returns on a Commit or Lifestyle Membership, the total balance of your membership term will be charged on the next billing date. Change of payment method will not affect other provisions and terms of this agreement. All memberships and pricing are subject to change and availability.
Club Closing (days from enrollment) | Participating HUSK Club within 10-mile radius of customer’s home zip code | No Participating HUSK club within a 10-mile radius of customer’s home zip code |
Within 30 days | No refund of Activation Fee. No refund of Monthly Dues – this will be offset by dues for club to which customer can transfer. Transfer fee waived. | Full refund of Activation Fee. Refund of a prorated amount of monthly dues for the period the customer was not able to use the club. Transfer fee waived. |
Between 30 – 60 days | No refund of Activation Fee. No refund of Monthly Dues – this will be offset by dues for club to which customer can transfer. Transfer fee waived. | Refund of 50% of Activation Fee. Refund of a prorated amount of monthly dues for the period the customer was not able to use the club. Transfer fee waived. |
Between 60 and 90 days | No refund of Activation Fee. No refund of Monthly Dues – this will be offset by dues for club to which customer can transfer. Transfer fee waived. | Refund of 25% of Activation Fee. Refund of a prorated amount of monthly dues for the period the customer was not able to use the club. Transfer fee waived. |
After 90 days | No refund of Activation Fee. No refund of Monthly Dues – this will be offset by dues for club to which customer can transfer. Transfer fee waived. | No refund of Activation Fee. Refund of a prorated amount of monthly dues for the period the customer was not able to use the club. |
HUSK does not refund any money paid for non-usage or early cancellation.
All written notices to HUSK under this Agreement (Notice) should be sent by certified/registered mail to: HUSK, HUSK, 230 Sugartown Road Suite #220 Wayne, PA 19087, or via email at: customerservices@huskwellness.com. A Customer Service Representative can be reached at 800-294-1500, Monday through Friday, from 8:30 A.M. to 5:00 P.M. Eastern.
It is your responsibility to update HUSK with any changes to your billing account (including account number and card expiration date) and personal contact information (including name, mailing address, etc.). Any false information given to HUSK by you will result in the automatic cancellation of the membership with no refund of any monies paid. HUSK reserves the right to amend or add to these Policies, to change prices and fees, and to adopt new rules and conditions, as it may deem necessary.
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